Data Protection Policy

Egb's Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy clearly explains how the information you provide on the egb platform is collected, used, and protected. Please read it, and feel free to ask if you have any questions.

Last Updated: January 2026
Our Commitment
  • Your data is never sold
  • Protected by SSL Encryption
  • Your Right to Data Deletion
  • Not Shared with Third Parties
  • Transparent Data Use Policy

How We Keep Your Data Secure

The steps we take to protect your privacy on egb.

Encrypted Storage

All your personal and financial data is protected with industry-standard SSL/TLS encryption, making unauthorized access virtually impossible.

Never Sold to Third Parties

Egb never sells your personal data or shares it with advertisers. Your information is used solely to improve our services.

Access Control

Only authorized personnel can access data on a need-to-know basis. Every access is logged and regularly audited.

Right to Erasure

You can request the deletion of your personal data at any time. We will complete the process within 30 days.

Cookie Controls

Egb only uses functional and analytical cookies. You can update your cookie settings at any time.

Data Breach Notification

In the event of a data security breach, we will notify affected members by email within 72 hours.

About This Privacy Policy: This policy applies to egb (egb.wine) and all its associated services. By using the platform, you are considered to have accepted this policy.

01Introduction — Why This Privacy Policy Exists

Egb is an internationally licensed online gaming and betting platform. We believe your privacy is a fundamental right — which is why we're committed to being transparent about what information we collect, why we collect it, and how we keep it safe.

This Privacy Policy is aligned with international data protection laws. We review and update it regularly as needed.

  • This policy applies to both the egb.wine website and mobile app.
  • Egb is not responsible for the privacy practices of third-party websites.
  • You will be notified by email or on the platform if this policy changes.

Our Core Principles: Collecting minimal data, ensuring maximum protection, and always being transparent.

02What Data We Collect

Egb only collects data that is necessary to provide our services. Collecting excessive or unnecessary information goes against our policy.

Data Type Example Reason for Collection
Identity InformationFull name, date of birth, national IDKYC Verification & Age Confirmation
Contact InformationEmail, phone numberAccount Communication & Security
Financial InformationPayment method, transaction historyPayment Processing & Fraud Prevention
Usage DataLogin time, game historyService Improvement & Security
Technical InformationIP address, device information, browserSecurity & Technical Support

We collect information directly from you (at registration), automatically (via cookies and logs), and where necessary from third-party verification services.

03How and Why We Use Your Data

Egb uses collected data only for specific, legitimate purposes. We never use your information for anything else without your consent.

  • Account Management: Registration, login, password reset, and identity verification.
  • Service Delivery: Betting, gaming, payment processing, and withdrawals.
  • Security: Fraud detection, identification of multiple accounts, and prevention of money laundering.
  • Contact: Important updates, transaction confirmations, and customer support.
  • Legal Obligations: Meeting regulatory requirements and maintaining records.
  • Service Improvement: Analyzing usage patterns to improve the platform.

Marketing Communications: You can unsubscribe from promotional emails or SMS at any time. However, transactional messages cannot be disabled.

04Data Sharing Policy

Egb treats your privacy with the utmost respect. We never share your information with third parties except in the limited circumstances outlined below.

  • Payment Providers: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
  • KYC Service Providers: Approved third-party services may be used for identity verification.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
  • Business Transfer: In the event of a merger or acquisition, your data may be transferred, but you will be notified in advance.

We never sell your data to advertisers, data brokers, or any other commercial party — that is our commitment.

05Cookies & Tracking Technologies

Egb uses cookies and similar technologies on its website to enhance your browsing experience and maintain platform security.

Cookie Type Purpose Can it be disabled?
Essential CookiesLogin session, securityNo (required for the service)
Functional CookiesRemembering language preferences and settingsYes
Analytics CookiesUsage StatisticsYes

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

06Data Retention Period

Egb only retains your data for as long as necessary. Information that is no longer needed is deleted after a set period.

  • Active Account: Data is retained for as long as your account remains active.
  • Closed Accounts: Financial records are retained for up to 5 years after account closure, as required by law.
  • KYC Documents: Up to 5 years from the date of the last transaction.
  • Log Data: Retained for a maximum of 12 months.
  • Marketing Data: Deleted immediately upon unsubscribing.

07Your Rights

As an egb member, you have a number of important rights regarding your personal data.

Right to Access

You can request to know what information egb holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request the complete deletion of your data.

Right to Restrict Processing

In certain circumstances, you can object to or restrict the processing of your data.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Marketing Opt-Out

You can unsubscribe from promotional communications at any time.

To exercise any of these rights, email us at support@egb.wine. We will respond within 30 days.

08Protection of Minors' Privacy

Egb strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

  • Age is verified at registration. ID may be requested if there is any doubt.
  • Any account identified as belonging to a minor is immediately closed and all data is deleted.
  • If parents have concerns, they can contact us at support@egb.wine.

To Parents: If your child has created an egb account, please contact us immediately. We will close the account and delete all associated data.

09International Data Transfers

Egb is an international platform. In some cases, your data may be processed or stored on servers located in other countries.

  • All data transfers comply with international security standards.
  • Encryption is maintained throughout data transfers.
  • Adequate safeguards are in place for any transfer of data to third countries.
  • Data hosting providers are contractually bound to uphold egb's privacy standards.

10Contact & Complaints

Contact us for any privacy-related questions, concerns, or requests.

  • Email: support@egb.wine
  • Response Time: Usually within 48 hours
  • Data Request: Processed within 30 days

If you are not satisfied with how your complaint has been handled, you may escalate it to your country's data protection authority.

The latest version of this Privacy Policy is always available at egb.wine/privacy-policy. The date at the top of the page will be updated whenever changes are made.

Enjoy Gaming in a Safe Environment

Your data is fully secure at egb. Register now and enjoy a world-class betting experience.

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